A content management system (CMS) is the collection of procedures used to manage work flow in a collaborative environment. These procedures can be manual or computer-based. The procedures are designed to do the following:

Allow for a large number of people to contribute to and share stored data

Control access to data, based on user roles (defining which information users or user groups can view, edit, publish, etc.)

Aid in easy storage and retrieval of data

Reduce repetitive duplicate input

Improve the ease of report writing

Improve communication between users